jJ
jstrydomit J

1 reviews | Active since Nov 2016

16 Oct 2019, 10:12

Mondo is a bunch of ******

It's very easy to get a contract from them and they take double payment but I have 7 days in which to cancle the contract and no joy. I've phoned them twice, sent an email, whatsapp them and sent a message on Facebook messanger and no response. Do not take out a package with them they are a bunch of ****** and I want my situation resolved

0
Replies (4)
Mondo
Mondo's reply16 Oct 2019, 10:15
Official
Good Day Johann, 

Thank you for raising your query with us.

Please note that we are attending to your query with the utmost urgency.

Kind Regards,

Mondo Team
jJ
jstrydomit J's update16 Oct 2019, 10:19
Reviewer Update
I will believe it if you contact me
Mondo
Mondo's reply16 Oct 2019, 15:35
Official
Good Day Johann, 

As discussed with our consultant, we require your documents to confirm the amount taken from your account.

Please provide this to us as soon as possible to resolve your query.

Kind Regards,

Mondo Team
Mondo
Mondo's reply17 Oct 2019, 11:34
Official
Good Day Johann, 

As discussed with our consultant, please note that your contracts were not activated and therefore the funds deducted from your account was not done by the network service provider.

Your query is resolved.

Should you have any further queries please feel free to contact us on ***.

Kind Regards,

Mondo Team