Mondo is a **** and ****s

Yesterday I received a call from a Mondo agent regarding my MTN contracts that I have. He advised me that he is calling regarding the emails that was send out about MTN changing its plans from minutes and data to airtime only and also regarding my annual price increase.

He noted to me that they have not received a response to the email sent and I advised that I never received that email. So silly me believed everything this guy is telling me and I opted in for the plan changes as I was told I don’t have an option.

He also mentioned that to change all my existing plans I will pay the same price that I paid on my old plans. Now that I found out that this was all lies he told me on a recorded call I want to change back to my old plans but now one of the plans has been discontinued.

I would kindly like Mondo to resolve this matter as I’m not will to change to a plan that offers me less data.