ST
Susarha T
1 reviews | Active since Oct 2011
11 Apr 2022, 12:25
MONDO INCORRECT BILLY DUE TO INCORRECT UPGRADING
Mondo did an upgrade for me on my MTN contracts. Two contracts. But now I am paying for three because they never cancelled my old contract. And all correspondence is going to nothing because they can not understand and resolve the problem.
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Mondo's replyOfficial
11 Apr 2022, 12:38Good day,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO210513
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO210513
Regards,
The Mondo Team
Mondo's reply11 Apr 2022, 12:38
Official
Good day,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO210513
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO210513
Regards,
The Mondo Team