Mondo ***********

Mondo gave me an incomplete package (call center agent's name was Zoe), I still don't know much about the package I received because they haven't sent me my contract via email or physical address. They gave me an incorrect data sim card, I have been paying for a sim card that does not exist.

Their phones ring for several minutes and then they stop. They are clearly avoiding clients. They are very dismissive and tell you to phone Telkom. Telkom has informed me that I must get my contract from Mondo, but they are happily debiting money from my bank account.

Mondo is horrible. Their staff is ***********. They ignore your emails and respond days later with:

"Good Day Thandiwe Trust you are well, Thanks for the email below.