SW
Sean W

1 reviews | Active since May 2017

08 Dec 2021, 11:56

Mondo in breach of POPIA

Mondo is clearly in breach of the POPI Act! They claim that they are registered service providers "legally" acting for and on behalf of MTN. To date, we never permitted Mondo to caretake our accounts in any way whatsoever! Secondly and succinctly, Mondo's staff **********ly transacted on our account in April, and here we stand once again inconvenienced and still waiting for the cancellation refund of the ********** transaction. We are still waiting for the refund, five weeks later!

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Replies (2)
Mondo
Mondo's reply08 Dec 2021, 14:17
Official
Good day Sean,

Trust you are well.

You are welcome.

Please note that we are unable to pick up any applications or contracts which was done on the MTN system with the above ID number provided.

Kindly advise if the above details is correct.

Regards,

The Mondo Team
Mondo
Mondo's reply30 Dec 2021, 13:44
Official
Hi Sean,

Trust you are well.

Please note that due to the above, your query will now be closed, as we are unable to pick up any applications which was done by Mondo with the details supp****.

You may contact our Customer Care Team for further enquiries.

Regards,

The Mondo Team