1 reviews | Active since Apr 2013
Mondo ******* Insurance
Great service i received however were im crossed is when I see Accidential death Cover documents and it was quite surprising to see a call centre calling with 010 number and then coming back with 031 . I raised this concern lucky my phone was recording the conversation all I want is for the Insurance policy to be canceled i dont want im covered enough , if its a requirement for the phone to be delivered then cancell both. Insurance act is clear that every policy must have a premium so that the insured must know before giving consent and in the event Mondo claims that i took the policy knowing then the policy documents sent dont have the premium in numbers. This is fertile ground for Litigation i have generated copies as proof and the audio recording in the event the Insurance policy is not cancelled my Lawyer is ready to the the company to court . Were i differ is on the Insurance policy NO NO ! please cancell it don't even debit my account for the policy debit for the phone or i will take you on.
Trust you are well.
Thank you for taking the time to write to us.
Please note that the VUKA policy which was processed for you has been cancelled.
Your query has been resolved and will be closed.
Case No: RCO157960
We do apologize for the inconvenience caused.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Thank you for taking the time to write to us.
Please note that the VUKA policy which was processed for you has been cancelled.
Your query has been resolved and will be closed.
Case No: RCO157960
We do apologize for the inconvenience caused.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
