Mondo - Great follow up in resolving complaint

I had previously written a review: https://www.hellopeter.com/mondo/reviews/mondo-terrible-customer-experience-for-sales- ********** (Mondo, terrible customer experience for sales.) after that experience about an hour later I had received an email and call from Kimona at Mondo the Social Media - Customer Care Liaison Officer. In which case I am very happy to report the way that she had handled this matter I was impressed and satisfied with. I appreciate the time she had taken with my case yet treated it with the highest urgency. Thank you once again Kimona, I highly appreciate it.