Mondo - great at sales - shocking at service

Mondo called me to upgraded 3 of my MTN contracts recently. The agent **** to me and said she was from MTN. They messed up one of the upgrades onto the wrong package. MTN could not fix the mess and just referred me back to Mondo. Once you are able to find out who they are and their contact details - Que time is 20 to 40 min in their queue on a non-toll free number. They cannot correct their mistake and can only cancel what they have done. I recommend that people beware of this companies telephonic upgrade campaigns.