TS
Thinus S
1 reviews | Active since Oct 2022
25 Oct 2022, 08:23
Mondo go away
Placed my online contract on the 7th of october 2022. Its the 25th today still nothing received from them. Each time you call they blame it on the courier service, no checkup no call back nothing. Ill never order online again. Something that was supposed to be simple and easy bugered up like everything else nice in this country.
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
25 Oct 2022, 08:40Hi Thinus,
Thank you for taking the time to write to us about your MTN application query.
We do apologize for the miscommunication and the level of service that you received. This will be raised and addressed with the relevant departments.
As discussed with our Customer Care Team earlier, please note that your MTN application has been cancelled as requested.
Due to the above, your query will now be closed.
Case No: RCO290570
Should you require further assistance, you may contact our Customer Care Team.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN application query.
We do apologize for the miscommunication and the level of service that you received. This will be raised and addressed with the relevant departments.
As discussed with our Customer Care Team earlier, please note that your MTN application has been cancelled as requested.
Due to the above, your query will now be closed.
Case No: RCO290570
Should you require further assistance, you may contact our Customer Care Team.
Regards,
The Mondo Team
Mondo's reply25 Oct 2022, 08:40
Official
Hi Thinus,
Thank you for taking the time to write to us about your MTN application query.
We do apologize for the miscommunication and the level of service that you received. This will be raised and addressed with the relevant departments.
As discussed with our Customer Care Team earlier, please note that your MTN application has been cancelled as requested.
Due to the above, your query will now be closed.
Case No: RCO290570
Should you require further assistance, you may contact our Customer Care Team.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN application query.
We do apologize for the miscommunication and the level of service that you received. This will be raised and addressed with the relevant departments.
As discussed with our Customer Care Team earlier, please note that your MTN application has been cancelled as requested.
Due to the above, your query will now be closed.
Case No: RCO290570
Should you require further assistance, you may contact our Customer Care Team.
Regards,
The Mondo Team
TS
Thinus S's updateReviewer Update
25 Oct 2022, 11:26Thank you for your response and sorry for the bad review. I believe it is a problem with the device requested but if the team told me about that and not everytime the courier is on their way I could have waited and knew what was going on.
TS
Thinus S's update25 Oct 2022, 11:26
Reviewer Update
Thank you for your response and sorry for the bad review. I believe it is a problem with the device requested but if the team told me about that and not everytime the courier is on their way I could have waited and knew what was going on.
Mondo's replyOfficial
31 Oct 2022, 10:22Hi Thinus,
You are welcome. This will be advised to the departments regarding delivery.
Regards,
The Mondo Team
You are welcome. This will be advised to the departments regarding delivery.
Regards,
The Mondo Team
Mondo's reply31 Oct 2022, 10:22
Official
Hi Thinus,
You are welcome. This will be advised to the departments regarding delivery.
Regards,
The Mondo Team
You are welcome. This will be advised to the departments regarding delivery.
Regards,
The Mondo Team