1 reviews | Active since Apr 2017

04 May 2017, 18:54

Mondo - from best to worst ... EVER! (VODACOM)

<p>Mondo - being a contracted supplier of VODACOM ... Offered me a ' vodacom ' deal. Selling me something on Vodacom's behalf. Their sales person completely mis-led me and I bought into a package I did not want.</p> <p>They then made all the promises in the world and admitted it was infact their mistake and promised to rectify it. But till today I am still waiting for them to completely fix their mistake and I am stuck paying for ' their ' mistake.</p> <p>Vodacom - I would seriously find yourselves a different contracted supplier. They are doing you no justice.</p> <p> </p>

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Replies (3)
Mondo
Mondo's reply05 May 2017, 08:54
Official

Good day Lisa,

Thank you for raising your query with Mondo Customer Care.

Kindly note that we are busy investigating your query and will revert with feedback ASAP.

Please do not hesitate to contact us, should you have any further queries.

Kind Regards

Mondo Customer Care

***

's update05 May 2017, 12:03
Reviewer Update

Mondo and Bianca Qwabe - have now resolved my above issue and complaint

Thank you

Mondo
Mondo's reply20 Jun 2017, 12:06
Official

Hello Lisa, Thank you for allowing us to investigate your query. As per your discussion with Bianca, your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries. Kind Regards Mondo Customer Care ***