Mondo **********

In September 2022 I was called by one of Mondo consultants. There offered me an MTN home wifi I told this kady that I don't want the home wifi because I have contract with MTN already. But this lady told me thatvI am not going to pay any extra this is the offer I get as a valued customer. So I accepted it and it was sent to me on 11 September. What I did I called MTN trying to findout about the installation and I asked them if is there any charges for this home wifi rooter. Its when I was told it is charged. I was sooo furious and I wss given Mondo customers service number to call. I got through and I explained my concerns. I was told to return it unfortunately we had no MTN store to return. Then I call back Mondo and I spoken to a guy who told me that they wilm arrange DSV courier to collect the parcel. Since September I ahve been sending emails making calls nothing thatvwas than the parcel was still with me. Then in November they told me that DSV can't get gold of me which they are lying to me so they need another alternative number. I gave them another number just to see their lies. I olny got called by DSV in November 30th that they will collect the parcel on 1st December 2022. Right the parcel was collected on that date and I was told on 5th it will be in Mondo warehouse in Midrand. I did follow up with emails and calls they keep telling me they haven't got the feedback yet from the warehouse. I did call DSV offices and I was told they already delivered the parcel on the 5th to Mondo offices. These ********** are busy debited my money from October until now December an amountor R399 a month. I still haven't got my money back. I have to take this to my lawyer to sue them because I have all the evidence with me. Today they still saying they still waiting for the feedback from shipping. Why shipping now whilst the home rooter was taken by DSV courier Company. This company is taking people's money using their tactics *****ing people's money. Until now they playing games with me. Guys I am warning you they are ******** they want to debit my money again in January. I am very very furious about these parasites.