Mondo false adverti*****t

I signed up for a router and capless internet data contract telephonically with Mondo MTN at the beginning of December. The sales person **** about the capabilities of the device, saying that it would work during load shedding as it was battery operated. When the device was delivered I discovered that it did not have a battery as advertised. Due to false advertising I decided to return the router and cancel the contract the day after the router was delivered. The process of cancelling this contract with MTN through Mondo has been an absolute nightmare, and debit orders are still going off after more than 10 working days after cancellation. Furthermore, their customer service is completely unreliable giving inconsistent information. The telephonic sales person also got my contact details wrong and despite contacting Mondo to rectify this, these details are still incorrect. Mondo has cost me a great deal of time and money. I will never again buy any product through Mondo MTN. From my experience, they have acted *********ly and seemed to say anything to me to make a sale whilst simultaneously making it very difficult to cancel a falsely advertised product.