1 reviews | Active since Apr 2016
Mondo false advertising Vodacom specials
I ordered a Vodacom sim on line from Mondo, special was running from May 2019 till 7 June02019 for 30GB ( 20 during the Day and 10 midnight) I was contacted by a lady with DNB code (031)spoke to a lady who confirmed that it is a 30GB and that I will only pay a prorata balance monthend which will be less than R179. I receive my the sim and had to pay 100 after 48hour of activation( but I was told I would pay monthend) i noticed that i was give 20GB (10 during day and 10 midnight) i went to a Vodacom shop in Carnival and they advised that it is 10 Gb because i received the sim mid month. today is the 1st of July i checked and i am still given 20GB, was this a **** so people can purchase the Vodacom sim of 20GB or False advertising from Mondo site i tried contacting them this morning and reached out to them on Facebook, i wanted a 30GB sim and did not order 20GB sim contract so i don't want this and this is unacceptable.
Thank you for raising your query with us.
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Mondo Team
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Please note that an investigation has been logged for your dispute.
We will revert with feedback.
Kind Regards,
Mondo Team
Please note that an investigation has been logged for your dispute.
We will revert with feedback.
Kind Regards,
Mondo Team
Please note that we have logged a collection for your device.
Once the device has been returned, we will submit the cancellation.
We will revert with feedback.
Kind Regards,
Mondo Team
Please note that we have logged a collection for your device.
Once the device has been returned, we will submit the cancellation.
We will revert with feedback.
Kind Regards,
Mondo Team
Please note that we have escalated your collection to management at Ram Couriers to prioritize. We will keep you updated on the progress of this. Kind Regards,
Mondo Team
Please note that we have escalated your collection to management at Ram Couriers to prioritize. We will keep you updated on the progress of this. Kind Regards,
Mondo Team
As discussed, please note that your package has been returned and the cancellation has been submitted. We will keep you updated on the progress of this. Kind Regards,
Mondo Team
As discussed, please note that your package has been returned and the cancellation has been submitted. We will keep you updated on the progress of this. Kind Regards,
Mondo Team
Please note that your contract has been successfully cancelled and the credit has been processed on your Vodacom account. Your query is now resolved. Should you have any further queries please feel free to call us on ***. Kind Regards,
Mondo Team
Please note that your contract has been successfully cancelled and the credit has been processed on your Vodacom account. Your query is now resolved. Should you have any further queries please feel free to call us on ***. Kind Regards,
Mondo Team
