MS
Mahesh S

1 reviews | Active since Jan 2015

13 Feb 2017, 08:56

Mondo fails first time client

<p>Mondo, whom is a sales channel for Telkom are a pathetic company who runs the compnay by same standards as South African parastatals, they phone sell you a sweet story and and once the deal is done there is no follow up if the client is happy. My wife took up a contract with idiots and the sim wont work, all they keep telling her is to wait 3 days and it will start working, its been more than a week and it is still not working</p>

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Replies (2)
Mondo
Mondo's reply13 Feb 2017, 09:00
Official

Good day Mahesh,

Thank you for raising your query with Mondo Customer Care.

Kindly note that we are busy investigating your query and will revert with feedback ASAP.

Please do not hesitate to contact us, should you have any further queries.

Kind Regards
Mondo Customer Care

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Mondo
Mondo's reply30 Mar 2017, 11:12
Official

Hello Mahesh, Thank you for allowing us to investigate your query. Your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries. Kind Regards Mondo Customer Care ***