TD
Tyron D
1 reviews | Active since Oct 2022
13 Oct 2022, 09:12
Mondo dont know what they are doing
Worst people to deal with. They have no idea what they are doing and just shift blame to the other parts involved and expact payments to be made on. Have never had such a bad way of dealing with someone. Truly shocking
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
13 Oct 2022, 10:05Good day Tyron,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO285551
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO285551
Regards,
The Mondo Team
Mondo's reply13 Oct 2022, 10:05
Official
Good day Tyron,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO285551
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO285551
Regards,
The Mondo Team
Mondo's replyOfficial
14 Oct 2022, 10:58Hi Tyron,
Trust you are well.
Please note that an urgent cancellation request has been sent to the MTN cancellations department.
Once we receive an update, we will advise you accordingly.
Regards,
The Mondo Team
Trust you are well.
Please note that an urgent cancellation request has been sent to the MTN cancellations department.
Once we receive an update, we will advise you accordingly.
Regards,
The Mondo Team
Mondo's reply14 Oct 2022, 10:58
Official
Hi Tyron,
Trust you are well.
Please note that an urgent cancellation request has been sent to the MTN cancellations department.
Once we receive an update, we will advise you accordingly.
Regards,
The Mondo Team
Trust you are well.
Please note that an urgent cancellation request has been sent to the MTN cancellations department.
Once we receive an update, we will advise you accordingly.
Regards,
The Mondo Team
Mondo's replyOfficial
19 Oct 2022, 14:43Good Day Tyron,
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
As per the MTN system, credit was passed to your MTN account.
Cancellation Reference Number: SR# ***
Credit Reference Number: SR# ***
Adjustment Number - MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
As per the MTN system, credit was passed to your MTN account.
Cancellation Reference Number: SR# ***
Credit Reference Number: SR# ***
Adjustment Number - MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team
Mondo's reply19 Oct 2022, 14:43
Official
Good Day Tyron,
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
As per the MTN system, credit was passed to your MTN account.
Cancellation Reference Number: SR# ***
Credit Reference Number: SR# ***
Adjustment Number - MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
As per the MTN system, credit was passed to your MTN account.
Cancellation Reference Number: SR# ***
Credit Reference Number: SR# ***
Adjustment Number - MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team