Mondo - don't ever purchase anything from them

Only reason I am giving 1 star is because I can't give negative 10.

I have been struggling with mondo for the last 4 months trying to get refunded for a device that I did not have for more than 24 hours. The nice agent called and promised me a great deal, but instead sent me a lemon. Needless to say I returned the device unopened.

Mondo have since been billing me for 4 months and each time I call, I am told that it has been sorted, and it clearly hasnt been sorted, because I am still being debited for this contract.

I am really at my wits end with this company, reaching ther call centre is a misson on its own because you get put on hold for 30 minutes and then get cut off for some reason, and then u have to do the same process all over again.

If anybody reading this is considering taking out a deal with Mondo, i strongly advise that you do not. All they care about is the sale, there is absolutely zero customer satisfaction or appreciation in this company. They lack the ability to provide feedback and return call, and nothing ever gets sorted with these guys.

This has been an exhausting and painful experience, rather just go to mtn and purchase the device from them, and save yourself alot of pain and frustration.