MJ
Muhammed J
1 reviews | Active since May 2012
06 Aug 2021, 16:34
Mondo don't care about customers
This is the worse company ive come across. They promise to call, but never do and this is not once but over 10 times. All i want is my upgrade, is that so difficult. Im paying for an upgrade I dont have, meaning no phone & no watch. They cant get anything done. Ive spent over 60 miinutes today of my own bundle and still no resolution.
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Replies (1)
Mondo's replyOfficial
06 Aug 2021, 16:53Hi Muhammed,
Thank you for taking the time to write to us regarding your quey.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO129836
Regards,
The Mondo Team
Thank you for taking the time to write to us regarding your quey.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO129836
Regards,
The Mondo Team
Mondo's reply06 Aug 2021, 16:53
Official
Hi Muhammed,
Thank you for taking the time to write to us regarding your quey.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO129836
Regards,
The Mondo Team
Thank you for taking the time to write to us regarding your quey.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO129836
Regards,
The Mondo Team