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Abdul S

1 reviews | Active since Dec 2010

10 Dec 2020, 18:10

Mondo does not want your business

I ordered a data deal from MTNs website and I didn't even get as much as a confirmation that my order is gone through. After 2 days i had to mail them to check if everything is in order. They requested some information from me then went dark and I never heard back from them since. Terrible service.

0
Replies (7)
Mondo
Mondo's reply10 Dec 2020, 18:13
Official
Good day Abdul, We have received your query. Kindly note one of our dedicated consultants will be in contact with you during business hours. Regards,The Mondo Team
Mondo
Mondo's reply11 Dec 2020, 08:46
Official
Good day Abdul, As discussed with Kim, please note that we have escalated your application query to the relevant department for urgent assistance.

We will revert with feedback. Regards,

The Mondo Team
AS
Abdul S's update14 Dec 2020, 17:22
Reviewer Update
Still no feedback since the last response.
Mondo
Mondo's reply14 Dec 2020, 19:51
Official
Hi Abdul, 

We have received your query, 

We will be in contact with you during business hours.

Regards 
The Mondo Team 

Mondo
Mondo's reply15 Dec 2020, 08:42
Official
Good day Abdul, As discussed with Kim, please note that this application is still in progress.

We will revert with an update/feedback.

Regards,

The Mondo Team
Mondo
Mondo's reply23 Dec 2020, 17:04
Official
Good day Abdul,  Kindly note that we have attempted contacting you regarding the above however, we haven't been successful.  Please advise what the best possible time to contact you is.  Kind Regards,  Mondo Team 
Mondo
Mondo's reply30 Dec 2020, 11:09
Official
Good day Abdul,  Kindly note that we have attempted contacting you regarding the above however, we haven't been successful.  As per our records, we have found that your package was delivered to you.

Your query will be closed.

Should you have any further queries please feel free to call us. Kind Regards,  Mondo Team