MM
Manuel M

1 reviews | Active since Jan 2019

15 Dec 2020, 15:37

MONDO despicable online service provider

Mondo has the worst online service imaginable.

App**** online for a Black Friday Deal & received no feedback regarding my online application. When I called in I was told a sales person would get into contact with me.

A whole week later no one has made contact with me & when I called in again I was told there are not records for my application on their system. How is that possible? Mondo is a shady unreliable business that I would not think twice about getting into a contract with, not to mention the very rude personnel who will put you on hold instead of helping you.

0
Replies (6)
Mondo
Mondo's reply15 Dec 2020, 16:02
Official
Good day Manuel,  Thank you for raising your query with us. 
Please note that we will be in contact with you shortly. 

Kind Regards, 

Mondo Team
Mondo
Mondo's reply17 Dec 2020, 11:38
Official
Good day Manuel,  As discussed with our consultant, please note that we have escalated your details to our sales division to be contacted for the contract.

Kind Regards, 

Mondo Team 
Mondo
Mondo's reply23 Dec 2020, 17:49
Official
Good day Manuel,  Kindly note that we have attempted contacting you regarding the above however, we haven't been successful.  Please advise what the best possible time to contact you is.  Kind Regards,  Mondo Team 
Mondo
Mondo's reply05 Jan 2021, 16:41
Official
Good day Manuel,  Your package has been delivered and your query is resolved.

Should you have any further queries please feel free to call or email us. Regards,  Mondo Team
MM
Manuel M's update12 Jan 2021, 11:36
Reviewer Update
Kimona handled my case promptly and resolved all issues.

Her service will receive a 5 Star rating from me!

Regards
Mondo
Mondo's reply11 Jan 2023, 14:28
Official