NL
Nosipho L
1 reviews | Active since Aug 2014
26 Apr 2020, 07:40
Mondo debuting extra money
I am so disappointed, I took out a contract with Mondo(on behalf of Telkom) I thought this was way was gonna be better but it's still the same as Telkom they deduct extra as usual never the contract agreement. My contract was meant to be R99 but they are debuting R116 why must it always be extra..... Regardless of it is Mondo on behalf of Telkom what is happening is wrong. I didn't want to take out with Telkom as I knew they always take extra money then the agreed contract amount.
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Replies (3)0
Replies (3)
Mondo's replyOfficial
04 May 2020, 11:47Good Day Nosipho,
As discussed with Kimona, please note that we have escalated your query to the network service provider.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
As discussed with Kimona, please note that we have escalated your query to the network service provider.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's reply04 May 2020, 11:47
Official
Good Day Nosipho,
As discussed with Kimona, please note that we have escalated your query to the network service provider.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
As discussed with Kimona, please note that we have escalated your query to the network service provider.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's replyOfficial
06 May 2020, 10:40Good Day Nosipho,
Please note that your query is still in progress.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Please note that your query is still in progress.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's reply06 May 2020, 10:40
Official
Good Day Nosipho,
Please note that your query is still in progress.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Please note that your query is still in progress.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's replyOfficial
07 May 2020, 09:05Good Day Nosipho,
As discussed with Kimona, please note that the requested changes have been made and your query is resolved.
Our team has also made arrangements to compensate you.
Should you have any further queries please feel free to email our team.
Kind Regards,
Mondo Team
As discussed with Kimona, please note that the requested changes have been made and your query is resolved.
Our team has also made arrangements to compensate you.
Should you have any further queries please feel free to email our team.
Kind Regards,
Mondo Team
Mondo's reply07 May 2020, 09:05
Official
Good Day Nosipho,
As discussed with Kimona, please note that the requested changes have been made and your query is resolved.
Our team has also made arrangements to compensate you.
Should you have any further queries please feel free to email our team.
Kind Regards,
Mondo Team
As discussed with Kimona, please note that the requested changes have been made and your query is resolved.
Our team has also made arrangements to compensate you.
Should you have any further queries please feel free to email our team.
Kind Regards,
Mondo Team