AJ
ANTHONY J
1 reviews | Active since Jan 2021
06 Oct 2021, 12:28
Mondo debited an adm...
Mondo debited an administration fee on my account and have been promising to follow up on the delivery status of my phone ever since
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
07 Oct 2021, 09:56Hi Anthony,
Trust you are well.
Please note that we have been contacting you with no success.
Kindly note that as per our records, your Telkom application has been cancelled, as requested.
Therefore, we will refund the admin fee due to the inconvenience caused.
Refund will reflect into your account at the end of next week.
Your query has been resolved and will be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Please note that we have been contacting you with no success.
Kindly note that as per our records, your Telkom application has been cancelled, as requested.
Therefore, we will refund the admin fee due to the inconvenience caused.
Refund will reflect into your account at the end of next week.
Your query has been resolved and will be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Mondo's reply07 Oct 2021, 09:56
Official
Hi Anthony,
Trust you are well.
Please note that we have been contacting you with no success.
Kindly note that as per our records, your Telkom application has been cancelled, as requested.
Therefore, we will refund the admin fee due to the inconvenience caused.
Refund will reflect into your account at the end of next week.
Your query has been resolved and will be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Please note that we have been contacting you with no success.
Kindly note that as per our records, your Telkom application has been cancelled, as requested.
Therefore, we will refund the admin fee due to the inconvenience caused.
Refund will reflect into your account at the end of next week.
Your query has been resolved and will be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
AJ
ANTHONY J's updateReviewer Update
15 Oct 2021, 08:03I'm still waiting for my refund as I can't pay for services canceled due to bad service
AJ
ANTHONY J's update15 Oct 2021, 08:03
Reviewer Update
I'm still waiting for my refund as I can't pay for services canceled due to bad service
Mondo's replyOfficial
15 Oct 2021, 16:37Good day,
Please note that a follow up on your refund has been escalated to our finance team.
Once we receive feedback, we will advise you accordingly.
We do apologize for the delay.
Regards,
The Mondo Team
Please note that a follow up on your refund has been escalated to our finance team.
Once we receive feedback, we will advise you accordingly.
We do apologize for the delay.
Regards,
The Mondo Team
Mondo's reply15 Oct 2021, 16:37
Official
Good day,
Please note that a follow up on your refund has been escalated to our finance team.
Once we receive feedback, we will advise you accordingly.
We do apologize for the delay.
Regards,
The Mondo Team
Please note that a follow up on your refund has been escalated to our finance team.
Once we receive feedback, we will advise you accordingly.
We do apologize for the delay.
Regards,
The Mondo Team