Mondo Customer Service

I am writing this message to express my dissatisfaction with the service I am currently getting from Mondo.

I have since been sending emails of my documents that I have been requested to send which is my ID, PROOF OF RESIDENCE, STAMPED BANK STATEMENT and PAYSLIP.

I have been sending these documents for the past 3 days now and I am still getting messages from MTN requesting these documents and that I should send them through to Mondo so that my application can get finalized.

I therefore don't know what is going on cause when I call MTN they say they have not received these documents till this day. All I am getting is automated replies and no one is actually getting back to me in regards to my matter.