vS
vinay S
1 reviews | Active since Oct 2013
22 Jun 2022, 14:25
Mondo Customer Service
Mondo Customer Care. Re. Ronaldo. ***. Thank you Ronaldo for your kind response and assistance. Hope all customer service consultants are as efficient as you. You were prompt in sorting out the ff. MTN matters: 1. Communication to MTN to redress the billing of R780. 26 because I did curtail the upgrade within the cooling off period. Your reassurance that this will be sorted out, is appreciated. 2. Confirming I'm on the correct package in terms of data and voice minutes received. 3. Confirming that I'm on the correct billing package ie R218.00 pm.
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Mondo's replyOfficial
22 Jun 2022, 14:26Good Afternoon Vinay,
Trust you are well.
Thank you for posting a compliment on the services you received from Ronaldo.
Should you require further assistance, please contact our Customer Service team.
Have a great afternoon.
Regards,
The Mondo Team
Trust you are well.
Thank you for posting a compliment on the services you received from Ronaldo.
Should you require further assistance, please contact our Customer Service team.
Have a great afternoon.
Regards,
The Mondo Team
Mondo's reply22 Jun 2022, 14:26
Official
Good Afternoon Vinay,
Trust you are well.
Thank you for posting a compliment on the services you received from Ronaldo.
Should you require further assistance, please contact our Customer Service team.
Have a great afternoon.
Regards,
The Mondo Team
Trust you are well.
Thank you for posting a compliment on the services you received from Ronaldo.
Should you require further assistance, please contact our Customer Service team.
Have a great afternoon.
Regards,
The Mondo Team