KS
KAMOGELO S
1 reviews | Active since Jun 2023
02 Jun 2023, 16:50
Mondo crocks
Mondo send us the wrong package. They sent us a pocket routor instead of a LTC modem with uncapped data. We returned it and cancelled but we are still being chanrged by Telkom.
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Mondo's replyOfficial
02 Jun 2023, 18:25Good day KAMOGELO, Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly. Your Case Number is: RCO404684
Regards, The Mondo Team
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly. Your Case Number is: RCO404684
Regards, The Mondo Team
Best regards,
Mondo's reply02 Jun 2023, 18:25
Official
Good day KAMOGELO, Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly. Your Case Number is: RCO404684
Regards, The Mondo Team
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly. Your Case Number is: RCO404684
Regards, The Mondo Team
Best regards,