LK
Lesego K
1 reviews | Active since Dec 2019
28 Oct 2021, 10:27
Mondo contract, the R99 10gig Telkom sim card only deal
The experience was bad, I first waited a week for my sim card to be activated. Upon doing so, in 2 days, my data was finished. When I called to enquire, I was told that I can use the option to top up my data.Which I didn't understand, as that data had to last me a month nd even expire... I eventually canceled my contract, coz I wasn't happy at all.
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Mondo's replyOfficial
28 Oct 2021, 10:32Hi Lesego,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO146975
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO146975
Regards,
The Mondo Team
Mondo's reply28 Oct 2021, 10:32
Official
Hi Lesego,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO146975
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO146975
Regards,
The Mondo Team