UB
Unathi B

1 reviews | Active since Oct 2020

25 Nov 2022, 11:50

Mondo consultants mislead customers

A lady called me saying that they are running a black Friday special on telkom data,router and sim deals.I just received another call,and the lady who called had completely misled me,the monthly payment is different,the data amount is also not what she said it would be.So she completely ****.I just called their customer care to cancel the application,they are saying that I must wait until it’s approved,which does not make sense because I want to cancel the application altogether.

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Replies (1)
Mondo
Mondo's reply25 Nov 2022, 11:57
Official
Hi Unathi,

Thank you for taking the time to write to us about your Telkom cancellation request.

We do apologize for the level of service that you have received.

As per our records, your recent Telkom application has been cancelled.

Due to this, your query will now be closed.

Case No: RCO307809

Should you require further assistance, you may contact our Customer Care Team.

Regards,

The Mondo Team