1 reviews | Active since Nov 2017
Mondo Committing *****
Five months ago I took out a contract with MONDO, I’ve been having issues since. I’ve warned them about what they are doing and given multiple chances to fix the situation. Yesterday I sent an email warning them about steps I’m about to take if they don’t respond or amend. I received nothing..
IF MONDO DOESN’T RESPOND AND RESOLVE THIS TODAY I’LL BE TAKING THIS TO: SAPS, MY LAWYER, THE OMBUDSMAN, FACEBOOK, TWITTER AND LOCAL NEWS – I’m not the only one who is experiencing this and have proof of unkept arrangements/promises, call recordings included.
MONDO HAS VIOLATED THEIR RIGHTS AS A SERVICE PROVIDER WHO DEBITS UNAUTHORIZED AMOUNTS OF MONEY FROM OUR BANK ACCOUNT AND ****** FROM US AS CONSUMERS. MONDO WAS GIVEN OUR BANK ACCOUNT NUMBERS TO DEBIT THE AGREED AMOUNT FOR AGREED SERVICE BUT INSTEAD HAS ABUSED AND VIOLATED THAT.
BY LAW MONDO HAS COMMITTED A CRIME AND IS STILL COMMITTING THIS CRIME.
Refer: Hello Peter - 21 Nov 2017 MONDO CHEATED ME!!!!!!!!!!!!!!! Link: https://www.hellopeter.com/mondo/reviews/mondo-cheated-me- ********** #fb-comments This I address. MONDO **** JUST TO MAKE THEIR RECORD LOOK GOOD. MONDO asked me to give a positive comment in exchange for the situation to be fixed. THEY DID NOTHING ABOUT IT. January 2018's invoice received - NOTHING WAS DONE.
BEFORE I TAKE FURTHER STEPS, I DEMAND IN WRITING A CONTRACT FOR EITHER PACKAGES PROMISED WHICH MUST BE SIGNED AND SENT TO MY EMAIL ADDRESS - Varsha firstly promised 20GB day/night ********** Khumisane recently promised 10G day/night **********
Good Day Antonia
Apologies for the delayed response. As per conversation, we will provide you with feedback shortly.
Kind Regards,
Mondo Customer Care Management
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Good Day Antonia
Apologies for the delayed response. As per conversation, we will provide you with feedback shortly.
Kind Regards,
Mondo Customer Care Management
***
Good day Antonia,
As per discussion, Telkom is in communication with you on providing a resolution.
Regards,
Mondo Team
Good day Antonia,
As per discussion, Telkom is in communication with you on providing a resolution.
Regards,
Mondo Team
