HD
Harel D
1 reviews | Active since Jun 2022
05 Sept 2022, 12:34
Mondo clueless
Terrible experience. Be very sure you actually want their offering because should you find it doesn’t work for you and you take up their cooling off period - good luck cancelling the contract. They will make it almost impossible for you to do that all the while money is debited from your account.
Helpful (0)
Replies (7)0
Replies (7)
Mondo's replyOfficial
05 Sept 2022, 13:51Good day Harel,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO258957
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO258957
Regards,
The Mondo Team
Best regards,
Mondo's reply05 Sept 2022, 13:51
Official
Good day Harel,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO258957
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO258957
Regards,
The Mondo Team
Best regards,
HD
Harel D's updateReviewer Update
05 Sept 2022, 14:08Ive been promised on numerous occasions that I would be contacted but as of yet still no one. Its been over 3 weeks. Empty promises!
HD
Harel D's update05 Sept 2022, 14:08
Reviewer Update
Ive been promised on numerous occasions that I would be contacted but as of yet still no one. Its been over 3 weeks. Empty promises!
Mondo's replyOfficial
07 Sept 2022, 15:57Hi Harel,
Trust you are well.
As discussed, please note that I will be in contact with you tomorrow.
Have a great afternoon.
Regards,
The Mondo Team - Nicole
Trust you are well.
As discussed, please note that I will be in contact with you tomorrow.
Have a great afternoon.
Regards,
The Mondo Team - Nicole
Best regards,
Mondo's reply07 Sept 2022, 15:57
Official
Hi Harel,
Trust you are well.
As discussed, please note that I will be in contact with you tomorrow.
Have a great afternoon.
Regards,
The Mondo Team - Nicole
Trust you are well.
As discussed, please note that I will be in contact with you tomorrow.
Have a great afternoon.
Regards,
The Mondo Team - Nicole
Best regards,
Mondo's replyOfficial
29 Sept 2022, 15:31Good Day Harel,
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
MTN Cancellation Reference: SR# ***
A credit request has been sent to the MTN team.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
MTN Cancellation Reference: SR# ***
A credit request has been sent to the MTN team.
Have a lovely day further.
Regards,
The Mondo Team
Best regards,
Mondo's reply29 Sept 2022, 15:31
Official
Good Day Harel,
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
MTN Cancellation Reference: SR# ***
A credit request has been sent to the MTN team.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
MTN Cancellation Reference: SR# ***
A credit request has been sent to the MTN team.
Have a lovely day further.
Regards,
The Mondo Team
Best regards,
Mondo's replyOfficial
29 Sept 2022, 15:31MTN Cancellation Reference: SR# ***
Best regards,
Mondo's reply29 Sept 2022, 15:31
Official
MTN Cancellation Reference: SR# ***
Best regards,
Mondo's replyOfficial
16 Nov 2022, 13:12Good Day Harel,
Trust you are well.
Please note that your MTN account has been credited.
Credit Reference Number: SR# ***
Adjustment Number - MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN account has been credited.
Credit Reference Number: SR# ***
Adjustment Number - MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team
Best regards,
Mondo's reply16 Nov 2022, 13:12
Official
Good Day Harel,
Trust you are well.
Please note that your MTN account has been credited.
Credit Reference Number: SR# ***
Adjustment Number - MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN account has been credited.
Credit Reference Number: SR# ***
Adjustment Number - MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team
Best regards,
Mondo's replyOfficial
16 Nov 2022, 13:12Credit Reference Number: SR# ***
Adjustment Number - MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Adjustment Number - MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Best regards,
Mondo's reply16 Nov 2022, 13:12
Official
Credit Reference Number: SR# ***
Adjustment Number - MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Adjustment Number - MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Best regards,