AC
Antonia C

1 reviews | Active since Nov 2017

10 Jul 2018, 10:36

MONDO CHEATS - TAKING OUT A CONTRACT WITH THEM IS ASKING FOR PROBLEMS

This morning I received yet another bill by Telkom and again nothing has changed regarding it and I still have not had my refund which either Telkom/Mondo has to sort out among themselves. My previous two complaints have also gone unanswered because Mondo knows they keep messing up and unfortunately I will make noise for you to fix it. I don't appreciate being ********** every month despite an official email from them saying they will - now they are trying to bouncing this problem they caused IN THE FIRST PLACE off to Telkom. Let me put it this way Mondo, Telkom will bill me what you tell them. And you didn't do your jobs again as usual. For over A ****** YEAR!!!!!!!!!!!!!! You are terrible people. Giving yourselves a very bad name. I will keep filing these reviews until on of you WHO WILL ACTUALLY NOT LIE to me get back to me via email. I have learnt to not speak to Mondo over a phone due the the amazing amount of empty promises and BS they feed you. I WANT THE SOLID PROOF ON EMAIL so I can sue your ass for all these problems you have caused me. Soon, one day soon if you don't fix this once and for all you will end up paying even more. I want a reply and I want this **** fixed. YOU put me is a difficult and bad position!!! MONDO YOU PUT ME IN THIS POSITION BY NOT KEEPING TO THE CONTRACTUAL AGREEMENT WHICH I HAVE VIA EMAIL AND RIPPING ME OFF AND LYING ALL THE ****** TIME. Please see also the related Reviews and dates:

https://www.hellopeter.com/mondo/reviews/in-breach-of-contract-neglegence- ********** https://www.hellopeter.com/mondo/reviews/mondo-last-chance-to-fix-your-mess- ********** https://www.hellopeter.com/mondo/reviews/mondo-reported-to-icasa-lawsuit-to-follow- ********** https://www.hellopeter.com/mondo/reviews/mondo-telkom-not-complying-with-the-consumer-protection-act- ********** https://www.hellopeter.com/mondo/reviews/mondo-committing-*****- ********** https://www.hellopeter.com/mondo/reviews/mondo-cheated-me- **********

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Replies (2)
AC
Antonia C's update27 Jul 2018, 19:01
Reviewer Update
I would like to thank Mondo for at least getting back to me and pointing me in the right direction. The problem does not sit on their side, it is on Telkom's side. All comments and posts are now directed towards Telkom.
Mondo
Mondo's reply14 Aug 2018, 12:57
Official

Good day Antonia,

As per discussion, Telkom is in communication with you on providing a resolution.

Regards,

Mondo Team