AM
Annah M
1 reviews | Active since Jan 2018
26 Jan 2022, 13:39
Mondo cellphone contracts
Am not happy at all with your service....I have been trying to cancel my contract for the past 4 month's...but am not winning ....and mtn wants to blacklist my name because of you....not being able to cancel my contract till now...am really annoyed and disappointed....I was in a process to buy a house ....its was decline due to mtn and mondo....
Helpful (0)
Replies (7)0
Replies (7)
Mondo's replyOfficial
26 Jan 2022, 13:46Good day Annah,
Thank you for taking the time to write to us about your MTN cancellation.
We sincerely apologize for the level of service you have received.
Kindly note that a follow up on cancellation has been sent to the MTN team.
Once we receive an update, we will advise you accordingly.
Your Case Number is: RCO175281
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN cancellation.
We sincerely apologize for the level of service you have received.
Kindly note that a follow up on cancellation has been sent to the MTN team.
Once we receive an update, we will advise you accordingly.
Your Case Number is: RCO175281
Regards,
The Mondo Team
Mondo's reply26 Jan 2022, 13:46
Official
Good day Annah,
Thank you for taking the time to write to us about your MTN cancellation.
We sincerely apologize for the level of service you have received.
Kindly note that a follow up on cancellation has been sent to the MTN team.
Once we receive an update, we will advise you accordingly.
Your Case Number is: RCO175281
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN cancellation.
We sincerely apologize for the level of service you have received.
Kindly note that a follow up on cancellation has been sent to the MTN team.
Once we receive an update, we will advise you accordingly.
Your Case Number is: RCO175281
Regards,
The Mondo Team
Mondo's replyOfficial
28 Jan 2022, 13:00Hi Annah,
Trust you are well.
We do apologize for the delay regarding your cancellation.
As per our records, follow up emails have been sent to the MTN Cancellations Team.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team
Trust you are well.
We do apologize for the delay regarding your cancellation.
As per our records, follow up emails have been sent to the MTN Cancellations Team.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team
Mondo's reply28 Jan 2022, 13:00
Official
Hi Annah,
Trust you are well.
We do apologize for the delay regarding your cancellation.
As per our records, follow up emails have been sent to the MTN Cancellations Team.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team
Trust you are well.
We do apologize for the delay regarding your cancellation.
As per our records, follow up emails have been sent to the MTN Cancellations Team.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team
AM
Annah M's updateReviewer Update
28 Jan 2022, 13:48Am really running out of patience as mtn is busy sending me messags about blacklisting my name ,while am not even owing them anything...
AM
Annah M's update28 Jan 2022, 13:48
Reviewer Update
Am really running out of patience as mtn is busy sending me messags about blacklisting my name ,while am not even owing them anything...
Mondo's replyOfficial
28 Jan 2022, 13:51Hi Annah,
Please note that once cancellation is done, you will no longer receive the above messages.
Kindly note that we have made MTN aware that you have cancelled this contract within the cooling off period.
Regards,
The Mondo Team
Please note that once cancellation is done, you will no longer receive the above messages.
Kindly note that we have made MTN aware that you have cancelled this contract within the cooling off period.
Regards,
The Mondo Team
Mondo's reply28 Jan 2022, 13:51
Official
Hi Annah,
Please note that once cancellation is done, you will no longer receive the above messages.
Kindly note that we have made MTN aware that you have cancelled this contract within the cooling off period.
Regards,
The Mondo Team
Please note that once cancellation is done, you will no longer receive the above messages.
Kindly note that we have made MTN aware that you have cancelled this contract within the cooling off period.
Regards,
The Mondo Team
AM
Annah M's updateReviewer Update
28 Jan 2022, 13:55Is the cancelation departmen or team offices overseas perhaps? As I have been receiving the same message for over 4 months now...about you guys always sending them follow-up about my cancelation ...maybe they are unreachable..
As their far...
As their far...
AM
Annah M's update28 Jan 2022, 13:55
Reviewer Update
Is the cancelation departmen or team offices overseas perhaps? As I have been receiving the same message for over 4 months now...about you guys always sending them follow-up about my cancelation ...maybe they are unreachable..
As their far...
As their far...
AM
Annah M's updateReviewer Update
31 Jan 2022, 13:38Tell me what must I do so that my query can be attended as an emergency? Mtn just send me an invoice and they busy trying to debit my account....like really...
AM
Annah M's update31 Jan 2022, 13:38
Reviewer Update
Tell me what must I do so that my query can be attended as an emergency? Mtn just send me an invoice and they busy trying to debit my account....like really...
Mondo's replyOfficial
02 Feb 2022, 08:47Hi Annah,
Trust you are well.
Please note that your MTN cancellation has been done.
Your query will now be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN cancellation has been done.
Your query will now be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Mondo's reply02 Feb 2022, 08:47
Official
Hi Annah,
Trust you are well.
Please note that your MTN cancellation has been done.
Your query will now be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN cancellation has been done.
Your query will now be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team