MM
Mulalo M

1 reviews | Active since Apr 2018

10 Apr 2018, 10:22

Mondo cellphone contract

Mondo company called me regarding a telcom cellphone contract we had a misunderstanding about the package included inside, wen i tell them we agree that if I'm not happy with the phone I'm allowed to return it back but i have to find my own currie, which i did, i even call them to check if they have received it they said yes, but still they are deducting my money every month for no reason since they have received their phone, when i call tgem last year they said we have a contract i asked them to terminate it but still they didn't, i even send them email but still no response from them all they do is to deduct my money every month.

0
Replies (4)
Mondo
Mondo's reply10 Apr 2018, 11:33
Official

Good Day Mulalo

Thank you for raising your query with us.

As per our discussion your query has been escalated to the service provider and feedback will be provided shortly.

Regards,

Mondo Team

Mondo
Mondo's reply17 May 2018, 14:17
Official

Good Day Mulalo,

As per our conversation, your query has been resolved.

Regards,

Mondo Team

MM
Mulalo M's update17 May 2018, 14:48
Reviewer Update
I received a call saying that mondo is going to refund me my money back
Mondo
Mondo's reply12 Jan 2023, 11:27
Official