1 reviews | Active since Feb 2013
MONDO CANCELLATION OF CONTRACT
I received a mobile wifi router which simply does not work.<br> <br> No one at the call centre of mondo and vodacom can fix the problem.<br> <br> I am left paying for a product that has no use.<br> <br> I called to cancel the contract. Tristan at the call centre said he would call me back.<br> <br> That was 5 hours ago!<br> <br> Useless!
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Mondo Customer Care
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Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Hello denpran,
Thank you for allowing us to investigate and resolve your query. As per your discussion with our consultant, your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries.
Kind Regards
Mondo Customer Care ***
Hello denpran,
Thank you for allowing us to investigate and resolve your query. As per your discussion with our consultant, your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries.
Kind Regards
Mondo Customer Care ***