WvdW
Wilna van der Walt
1 reviews | Active since Jan 2021
15 Jan 2021, 10:31
Mondo cancellation not possible
Trying to cancel my conyract due to unforseen circumstances but no one could help me.
Helpful (0)
Replies (9)0
Replies (9)
Mondo's replyOfficial
15 Jan 2021, 10:34Good day
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Mondo's reply15 Jan 2021, 10:34
Official
Good day
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Mondo's replyOfficial
15 Jan 2021, 15:46Good Day,
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Please advise what the best possible time to contact you.
Kind Regards,
Mondo Team
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Please advise what the best possible time to contact you.
Kind Regards,
Mondo Team
Mondo's reply15 Jan 2021, 15:46
Official
Good Day,
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Please advise what the best possible time to contact you.
Kind Regards,
Mondo Team
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Please advise what the best possible time to contact you.
Kind Regards,
Mondo Team
Mondo's replyOfficial
18 Jan 2021, 16:37Good Day,
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Please advise what the best possible time to contact you.
Kind Regards,
Mondo Team
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Please advise what the best possible time to contact you.
Kind Regards,
Mondo Team
Mondo's reply18 Jan 2021, 16:37
Official
Good Day,
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Please advise what the best possible time to contact you.
Kind Regards,
Mondo Team
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Please advise what the best possible time to contact you.
Kind Regards,
Mondo Team
Mondo's replyOfficial
19 Jan 2021, 14:07Good day Wilna,
As discussed with Kim, please note that we have requested for the delivery to be cancelled.
We are unable to reverse the admin fee, kindly allow for this to be debited and we will refund you.
We will keep you updated on the progress of this.
Regards,
Mondo Team
As discussed with Kim, please note that we have requested for the delivery to be cancelled.
We are unable to reverse the admin fee, kindly allow for this to be debited and we will refund you.
We will keep you updated on the progress of this.
Regards,
Mondo Team
Mondo's reply19 Jan 2021, 14:07
Official
Good day Wilna,
As discussed with Kim, please note that we have requested for the delivery to be cancelled.
We are unable to reverse the admin fee, kindly allow for this to be debited and we will refund you.
We will keep you updated on the progress of this.
Regards,
Mondo Team
As discussed with Kim, please note that we have requested for the delivery to be cancelled.
We are unable to reverse the admin fee, kindly allow for this to be debited and we will refund you.
We will keep you updated on the progress of this.
Regards,
Mondo Team
Mondo's replyOfficial
22 Jan 2021, 17:00Good day Wilna,
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
We have received feedback from DSV that the package has been returned.
Our team is awaiting the reference number for the return to submit the cancellation.
We will keep you updated on the progress of this.
Regards,
Mondo Team
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
We have received feedback from DSV that the package has been returned.
Our team is awaiting the reference number for the return to submit the cancellation.
We will keep you updated on the progress of this.
Regards,
Mondo Team
Mondo's reply22 Jan 2021, 17:00
Official
Good day Wilna,
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
We have received feedback from DSV that the package has been returned.
Our team is awaiting the reference number for the return to submit the cancellation.
We will keep you updated on the progress of this.
Regards,
Mondo Team
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
We have received feedback from DSV that the package has been returned.
Our team is awaiting the reference number for the return to submit the cancellation.
We will keep you updated on the progress of this.
Regards,
Mondo Team
Mondo's replyOfficial
25 Jan 2021, 17:04Good day Wilna,
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Our team is awaiting the reference number from DSV for the return to submit the cancellation.
We will keep you updated on the progress of this.
Regards,
Mondo Team
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Our team is awaiting the reference number from DSV for the return to submit the cancellation.
We will keep you updated on the progress of this.
Regards,
Mondo Team
Mondo's reply25 Jan 2021, 17:04
Official
Good day Wilna,
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Our team is awaiting the reference number from DSV for the return to submit the cancellation.
We will keep you updated on the progress of this.
Regards,
Mondo Team
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Our team is awaiting the reference number from DSV for the return to submit the cancellation.
We will keep you updated on the progress of this.
Regards,
Mondo Team
Mondo's replyOfficial
28 Jan 2021, 16:02Good day Wilna,
Please note that we have attempted contacting you with no success.
DSV has confirmed that your package is returned.
We have logged a cancellation and will revert with feedback.
Regards,
Mondo Team
Please note that we have attempted contacting you with no success.
DSV has confirmed that your package is returned.
We have logged a cancellation and will revert with feedback.
Regards,
Mondo Team
Mondo's reply28 Jan 2021, 16:02
Official
Good day Wilna,
Please note that we have attempted contacting you with no success.
DSV has confirmed that your package is returned.
We have logged a cancellation and will revert with feedback.
Regards,
Mondo Team
Please note that we have attempted contacting you with no success.
DSV has confirmed that your package is returned.
We have logged a cancellation and will revert with feedback.
Regards,
Mondo Team
Mondo's replyOfficial
01 Feb 2021, 15:49Good day Wilna,
Please note that we have attempted contacting you with no success.
Kindly note that we have escalated your cancellation to management at MTN to urgently assist.
We will continue to update you.
Regards,
Mondo Team
Please note that we have attempted contacting you with no success.
Kindly note that we have escalated your cancellation to management at MTN to urgently assist.
We will continue to update you.
Regards,
Mondo Team
Mondo's reply01 Feb 2021, 15:49
Official
Good day Wilna,
Please note that we have attempted contacting you with no success.
Kindly note that we have escalated your cancellation to management at MTN to urgently assist.
We will continue to update you.
Regards,
Mondo Team
Please note that we have attempted contacting you with no success.
Kindly note that we have escalated your cancellation to management at MTN to urgently assist.
We will continue to update you.
Regards,
Mondo Team
Mondo's replyOfficial
02 Feb 2021, 14:12Good day Wilna,
Please note that we have attempted contacting you with no success.
Kindly note that your lines are deactivated as per our communication from MTN and your query is resolved.
Should you have any further queries please feel free to call our email our team.
Regards,
Mondo Team
Please note that we have attempted contacting you with no success.
Kindly note that your lines are deactivated as per our communication from MTN and your query is resolved.
Should you have any further queries please feel free to call our email our team.
Regards,
Mondo Team
Mondo's reply02 Feb 2021, 14:12
Official
Good day Wilna,
Please note that we have attempted contacting you with no success.
Kindly note that your lines are deactivated as per our communication from MTN and your query is resolved.
Should you have any further queries please feel free to call our email our team.
Regards,
Mondo Team
Please note that we have attempted contacting you with no success.
Kindly note that your lines are deactivated as per our communication from MTN and your query is resolved.
Should you have any further queries please feel free to call our email our team.
Regards,
Mondo Team