WT
William T

1 reviews | Active since May 2022

03 May 2022, 12:00

Mondo calls are Spam

This company calls me early in the morning at 7am everyday or during my office hours repeatably with different numbers if you don't answer, and I told one of their consultants earlier that I am good I don't need a phone. Either they sell user information or they purposefully spam people I don't know with what intentions at 7am in the morning.

I went to https://www.mondo.co.za/support/opt-out to opt out but the form on the website does not even submit the opt-out form which is usually a tactic done intentionally cause every other form works but they poorly maintain the Opt-out form?

0
Replies (3)
Mondo
Mondo's reply03 May 2022, 12:28
Official
Hi William,

Thank you for taking the time to write to us about the above query.

We do apologize for the level of service which you have received thus far.

Please note that a request has been sent to the relevant department to have your number removed from our calling list and for your email address to be Opted out.

Case Number: RCO220213

Regards,

The Mondo Team
WT
William T's update05 May 2022, 12:43
Reviewer Update
Ever since I registered on your website I've been getting spammed by MyCellDeals which leads me to believe your company sells user data or has a breach that undermines your reliability with user data and leads me to not recommend Mondo at all.

I never sign-up on random websites, I am very aware of where I put my Cell phone and e-mail contacts to avoid and be able to trace such instances.
Mondo
Mondo's reply06 May 2022, 10:54
Official
Hi William,

Trust you are well.

Please note that your details has been removed from our calling list and emailing list, therefore, you will not receive calls or emails from Mondo.

Your query will now be closed.

Should you require further assistance, please contact our Customer Care Team.

Regards,

The Mondo Team