ZD
Zama D
1 reviews | Active since Apr 2021
25 Nov 2021, 12:35
Mondo bad service company ever
I app**** for a cellphone contract yesterday for huawei Nova 8 i which they displayed it for R349.00 for 24 months to find out today that agent ****med me now they will deduct R459 a month for 36 months how ridiculous😡😡I want to cancel that contract and they are not helping me giving me hard time😠please people do not take a contract with them
Helpful (0)
Replies (4)0
Replies (4)
Mondo's replyOfficial
25 Nov 2021, 12:44Hi Zama,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO155133
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO155133
Regards,
The Mondo Team
Mondo's reply25 Nov 2021, 12:44
Official
Hi Zama,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO155133
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO155133
Regards,
The Mondo Team
ZD
Zama D's updateReviewer Update
25 Nov 2021, 13:08I will wait for your call. I was really looking forward to having a contract with you.
ZD
Zama D's update25 Nov 2021, 13:08
Reviewer Update
I will wait for your call. I was really looking forward to having a contract with you.
Mondo's replyOfficial
28 Nov 2021, 11:43Good day,
Please note that a request has been escalated to the relevant department in order to cancel the application.
Regards,
The Mondo Team
Please note that a request has been escalated to the relevant department in order to cancel the application.
Regards,
The Mondo Team
Mondo's reply28 Nov 2021, 11:43
Official
Good day,
Please note that a request has been escalated to the relevant department in order to cancel the application.
Regards,
The Mondo Team
Please note that a request has been escalated to the relevant department in order to cancel the application.
Regards,
The Mondo Team
Mondo's replyOfficial
28 Nov 2021, 11:56Good day,
Please note that your MTN application has been cancelled.
Your query has been resolved and will be closed.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team
Please note that your MTN application has been cancelled.
Your query has been resolved and will be closed.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team
Mondo's reply28 Nov 2021, 11:56
Official
Good day,
Please note that your MTN application has been cancelled.
Your query has been resolved and will be closed.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team
Please note that your MTN application has been cancelled.
Your query has been resolved and will be closed.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team