AB
Amina B
1 reviews | Active since Oct 2021
29 Oct 2021, 19:56
Mondo bad service
hi My account was activated on the 29/10/21 at about 14h00 for 120 G and at 18hoo it shows me that my data was depleted i mailed them and chat with them but no respond very bad service but are persisted when it come to sealing a deal. Bad Bad Bad service guys
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Replies (2)0
Replies (2)
Mondo's replyOfficial
29 Oct 2021, 21:19 Hi Amina,
Thank you for taking the time to write to us about your account query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO147440.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your account query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO147440.
Regards,
The Mondo Team
Mondo's reply29 Oct 2021, 21:19
Official
Hi Amina,
Thank you for taking the time to write to us about your account query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO147440.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your account query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO147440.
Regards,
The Mondo Team
Mondo's replyOfficial
07 Feb 2022, 15:08Hi Amina,
Trust you are well.
Please note that you may contact Telkom directly regarding your data enquiry, as we have limited access to the Telkom system.
Your query will now be closed.
Regards,
The Mondo Team
Trust you are well.
Please note that you may contact Telkom directly regarding your data enquiry, as we have limited access to the Telkom system.
Your query will now be closed.
Regards,
The Mondo Team
Mondo's reply07 Feb 2022, 15:08
Official
Hi Amina,
Trust you are well.
Please note that you may contact Telkom directly regarding your data enquiry, as we have limited access to the Telkom system.
Your query will now be closed.
Regards,
The Mondo Team
Trust you are well.
Please note that you may contact Telkom directly regarding your data enquiry, as we have limited access to the Telkom system.
Your query will now be closed.
Regards,
The Mondo Team