1 reviews | Active since Jan 2021
Mondo Bad service
I got a call from Mondo about a phone contract, it sounded good and honestly I was impressed since I've always had my doubts about buying things over the phone. I was suppose to get the phone within 2 weeks but nothing, I called then and they told me that activation fee hasn't been paid yet which was never mentioned before but I say okay. Activation fee was paid and again nothing from them, called in again and they told me it will be delivered, by this time I wanted to cancel the whole thing. A couple of days later I get a text to say they're OUT OF STOCK, so they basically sold me something they didn't have, called in to complain but they told me that it should be available after a week or 2. Worst service ever, wouldn't recommend it to anyone
Thank you for taking the time to write to us about your Telkom delivery query.
As per our records, the order was delivered and activated.
We have escalated the concern to the relevant department to relook at the delivery times and the admin fee process.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom delivery query.
As per our records, the order was delivered and activated.
We have escalated the concern to the relevant department to relook at the delivery times and the admin fee process.
We do apologize for the inconvenience caused.
Regards,
The Mondo Team
