1 reviews | Active since Sept 2018
Mondo-Bad customer service
I got a cell phone (Hisense U962) around the first week of October 2018, then noticed that the battery doesn't charge. i reported the problem on the 17 of October which was within the 7 days. i've called them number of times and they promised to have to come to collect the device and they don't. im stuck with a phone that doesn't work. Please help.
Good Day Colen,
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Good Day Colen,
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Good Day Colen,
As per your discussion with Kimona, your cancellation has been done.
We have logged a case with the network service provider to ensure you are reimbursed.
Should you have any further queries please do not hesitate to email or call us.
Kind Regards,
Mondo Team
Good Day Colen,
As per your discussion with Kimona, your cancellation has been done.
We have logged a case with the network service provider to ensure you are reimbursed.
Should you have any further queries please do not hesitate to email or call us.
Kind Regards,
Mondo Team