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Cathy R
1 reviews | Active since Aug 2016
13 Aug 2018, 15:32
Mondo - Bad customer service
Very bad customer service, I have to wait for a maximum of two weeks to receive the Huawei 500 TU router after making payment. How does that work, if I have already made payment the delivery of my router should be top priority.
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Replies (4)0
Replies (4)
Mondo's replyOfficial
13 Aug 2018, 17:36Good Day Mikateko ,
Thank you for raising your concerns with us.
Kindly note that we are working on your query.
Kind Regards,
Mondo Team
Mondo's reply13 Aug 2018, 17:36
Official
Good Day Mikateko ,
Thank you for raising your concerns with us.
Kindly note that we are working on your query.
Kind Regards,
Mondo Team
Mondo's replyOfficial
27 Sept 2018, 09:06Good Day Mikateko,
As per your conversation with Kimona, your query has been resolved.
Kind Regards,
Mondo Team
Mondo's reply27 Sept 2018, 09:06
Official
Good Day Mikateko,
As per your conversation with Kimona, your query has been resolved.
Kind Regards,
Mondo Team
CR
Cathy R's updateReviewer Update
01 Oct 2018, 12:57Thank you Mondo and Kimona Pillay for your prompt response and handling my query.
CR
Cathy R's update01 Oct 2018, 12:57
Reviewer Update
Thank you Mondo and Kimona Pillay for your prompt response and handling my query.
Mondo's replyOfficial
12 Jan 2023, 11:31Mondo's reply12 Jan 2023, 11:31
Official