Mondo bad business
I took up this sim only MTN deal from Mondo and Desiree (employment no : 7838)gave me some few plans that I qualif for and I took 40GB anytime data to my surprise today data was loaded and it was 20 GB anytime and 20GB night........I didn't agree to such you can listen to the call if this can't be resolved you can just cancel the damn contract.
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Replies (5)0
Replies (5)
Mondo's replyOfficial
13 Aug 2021, 08:20Hi Abonga,
Thank you for taking the time to share your concerns with regards to your dispute.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you.
Your Case Number is: RCO130410
Regards,
The Mondo Team
Thank you for taking the time to share your concerns with regards to your dispute.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you.
Your Case Number is: RCO130410
Regards,
The Mondo Team
Mondo's reply13 Aug 2021, 08:20
Official
Hi Abonga,
Thank you for taking the time to share your concerns with regards to your dispute.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you.
Your Case Number is: RCO130410
Regards,
The Mondo Team
Thank you for taking the time to share your concerns with regards to your dispute.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you.
Your Case Number is: RCO130410
Regards,
The Mondo Team
's updateReviewer Update
17 Aug 2021, 08:403 days later no one has made any contact
's update17 Aug 2021, 08:40
Reviewer Update
3 days later no one has made any contact
Mondo's replyOfficial
17 Aug 2021, 08:43Good day,
Please note that you will receive a call today.
We do apologize for the delay.
Regards,
The Mondo Team
Please note that you will receive a call today.
We do apologize for the delay.
Regards,
The Mondo Team
Mondo's reply17 Aug 2021, 08:43
Official
Good day,
Please note that you will receive a call today.
We do apologize for the delay.
Regards,
The Mondo Team
Please note that you will receive a call today.
We do apologize for the delay.
Regards,
The Mondo Team
's updateReviewer Update
17 Aug 2021, 16:1516;14 and no one from that lying company has called.......I have given you more than enough time I'm escalating this one.
's update17 Aug 2021, 16:15
Reviewer Update
16;14 and no one from that lying company has called.......I have given you more than enough time I'm escalating this one.
Mondo's replyOfficial
17 Aug 2021, 16:33Good day,
Please note that we have been unsuccessful in attempting to contact you.
Kindly advise what is a convenient time to make contact.
Regards,
The Mondo Team
Please note that we have been unsuccessful in attempting to contact you.
Kindly advise what is a convenient time to make contact.
Regards,
The Mondo Team
Mondo's reply17 Aug 2021, 16:33
Official
Good day,
Please note that we have been unsuccessful in attempting to contact you.
Kindly advise what is a convenient time to make contact.
Regards,
The Mondo Team
Please note that we have been unsuccessful in attempting to contact you.
Kindly advise what is a convenient time to make contact.
Regards,
The Mondo Team