Mondo ****.

I never write reviews but this situation has made me feel compelled to make others aware.

I took a contract out with mondo the whole application was easy and abit so easy if I might say so.

My package was scheduled to be delivered . It came and I had all my relevant documents (the original and copies) the fingerprint scanner did not authenticate my details. Myself and the courier tried multiple times never once looked like it would work, we gave up he took the cellphone back. ( everything was recorded by company security systems)

I have been trying for over a week to ask for a manual delivery. I requested through mondo about 4 times never happened I went into an MTN store they asked me mondo who?

I was kept on hold by your call centre about an hour in total with all of my calls.(this past week)

I tried to cancel my contract but was again put on hold.

Today I called and advised your agent that I’m recording the call now as well and I want this contract ended before you guys debit me for an item I was refused to receive.

You guys know what you are doing well played. I’m making sure that someone who reads this review thinks twice before loosing there hard earned money.