HZ
Hendrik Z
1 reviews | Active since Nov 2021
25 Nov 2021, 11:23
Mondo
The worst service ever. Got my sim from Mondo about 2weeks ago. They still dont have it RICA'd even though they say it should be active within 48 hours of delivery. They say they will phone you back but dont. I have phoned countless times with no joy whatsoever. Is there someone who can assist me with this??
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
25 Nov 2021, 11:27Hi Hendrik,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO155066
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO155066
Regards,
The Mondo Team
Mondo's reply25 Nov 2021, 11:27
Official
Hi Hendrik,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO155066
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO155066
Regards,
The Mondo Team
Mondo's replyOfficial
09 Feb 2022, 13:48Hi Hendrik,
Trust you are well.
Your number ***) is registered according to RICA requirements.
For further enquiries, you may contact the MTN activations team.
We do apologize for our delayed response.
Your query will now be closed.
Regards,
The Mondo Team
Trust you are well.
Your number ***) is registered according to RICA requirements.
For further enquiries, you may contact the MTN activations team.
We do apologize for our delayed response.
Your query will now be closed.
Regards,
The Mondo Team
Mondo's reply09 Feb 2022, 13:48
Official
Hi Hendrik,
Trust you are well.
Your number ***) is registered according to RICA requirements.
For further enquiries, you may contact the MTN activations team.
We do apologize for our delayed response.
Your query will now be closed.
Regards,
The Mondo Team
Trust you are well.
Your number ***) is registered according to RICA requirements.
For further enquiries, you may contact the MTN activations team.
We do apologize for our delayed response.
Your query will now be closed.
Regards,
The Mondo Team