VM
Val M
1 reviews | Active since Jun 2023
25 Jun 2023, 13:33
Mondo ****
Mondo gave me a false price on a leptop contact from Mtn saying because i have been with mtn for a long time they will give a contract of R149 for 24month. To my surprise when they started taking the money it was R449 i have called them for more than 10 times every time i get a different story.
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Mondo's replyOfficial
25 Jun 2023, 14:20Hi Val,
Thank you for taking the time to write to us about your MTN contract dispute.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO346877 .
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN contract dispute.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO346877 .
Regards,
The Mondo Team
Mondo's reply25 Jun 2023, 14:20
Official
Hi Val,
Thank you for taking the time to write to us about your MTN contract dispute.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO346877 .
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN contract dispute.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO346877 .
Regards,
The Mondo Team