AW
Alex W
1 reviews | Active since Sept 2015
10 Jul 2019, 10:10
Mondo! Avoid them like the plaque!!
I am also experiencing a problem with Mondo. I have entered a contract with them two years ago but cancelled within the "cool off period" due to the offer not being what I expected. Since then I have tried dozens of times to get them to cancel the debit order with no luck. Every month I have to go to my bank to reverse their debit order. Phoning and completing cancellation forms does not help! They will now receive a letter from my lawyer together with an invoice for my time and fuel spent at the bank! Whatever you do, avoid Mondo!!
Helpful (0)
Replies (4)0
Replies (4)Mondo's replyOfficial
10 Jul 2019, 10:32Good Day Alex,
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Mondo's reply10 Jul 2019, 10:32
Official
Good Day Alex,
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Mondo's replyOfficial
15 Jul 2019, 16:42Good Day Alex,
Please note that your cancellation is still in progress.
We have escalated this to the network service provider to provide an update.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Please note that your cancellation is still in progress.
We have escalated this to the network service provider to provide an update.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's reply15 Jul 2019, 16:42
Official
Good Day Alex,
Please note that your cancellation is still in progress.
We have escalated this to the network service provider to provide an update.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Please note that your cancellation is still in progress.
We have escalated this to the network service provider to provide an update.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's replyOfficial
22 Jul 2019, 10:23Good Day Alex,
Please note that your cancellation is still in progress.
We have attempted contacting you to provide an update however we were not successful.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Please note that your cancellation is still in progress.
We have attempted contacting you to provide an update however we were not successful.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's reply22 Jul 2019, 10:23
Official
Good Day Alex,
Please note that your cancellation is still in progress.
We have attempted contacting you to provide an update however we were not successful.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Please note that your cancellation is still in progress.
We have attempted contacting you to provide an update however we were not successful.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's replyOfficial
29 Jul 2019, 10:52Good Day Alex,
As discussed with Kimona, please note that your contract has been successfully cancelled and your query is resolved.
Should you have any further queries please do not hesitate to give us a call.
Kind Regards,
Mondo Team
As discussed with Kimona, please note that your contract has been successfully cancelled and your query is resolved.
Should you have any further queries please do not hesitate to give us a call.
Kind Regards,
Mondo Team
Mondo's reply29 Jul 2019, 10:52
Official
Good Day Alex,
As discussed with Kimona, please note that your contract has been successfully cancelled and your query is resolved.
Should you have any further queries please do not hesitate to give us a call.
Kind Regards,
Mondo Team
As discussed with Kimona, please note that your contract has been successfully cancelled and your query is resolved.
Should you have any further queries please do not hesitate to give us a call.
Kind Regards,
Mondo Team
