Mondo are ***** that just take your money

Mondo have been the worst service providers for the last two years. I have had nothing but issues and straight up lies from them. I was sold a data package *******ly (I was not due for an upgrade) and they neglected to cancel my original contract even though they agreed to do so. I have been trying to cancel this ******* contract for over a year now. Each time my efforts are not met. Several LONG phonecalls later (wasting my airtime) I end up with no progress. The latest was for RAM to collect my router and Sim card the week of the 22nd of October. I am still left hanging. This is the second time round that Mondo has so called 'arranged for collection of the parcel' and no-one collects it. This is a bull**** company, that lies to their customers and only cares about the monthly debit order. Will I ever get refunded for the year and a bit of paying monthly for something that was agreed to be cancelled? Get your **** together Mondo!!!