Mondo are a bunch of **********. Claw from Durban is the biggest one!

A few months ago a buy from Mondo named Claw (based in Durban) called me offering me a better contract. I currently pay R1000 a month for my cell phone. Claw (consultants from Mondo) told me there’s a new deal that will give me more airtime and data at a cheaper price. Before I agreed to this deal I asked him if I will be paying more than I currently am or if I will be paying less. The consultant told me don’t worry, you will be paying less. At the end of the month, I got a phone bill of R1500.00!!! This has been going on for 6 months and mondo refuse to cancel this contract. I asked numerous amount of times for the recording on the phone conversation with the client but they refuse to provide it. I have been fighting with them on a weekly basis and all they can tell me is that it has been escalated. This is *****! Mondo is a bunch of lying *******! This has been going on for 6 months. I want a refund and this issue resolved ASAP!!!