SD
Sthembiso D
1 reviews | Active since Aug 2016
30 Jan 2021, 05:05
Mondo And Telkom Deals false business
I am disgusted at Mondo and Telkom deals. I app**** for a Telkom deal and was told it is R375, but I am paying more than that (R451 + R299) and Mondo does not want to help me, they ask me to contact Telkom, but they are the ones who got me to accept false business.... I would like to cancel my account with them as I cannot trust them and I do not want their business
Helpful (0)
Replies (4)0
Replies (4)
Mondo's replyOfficial
30 Jan 2021, 09:58Hi Sthembiso,
We have received your query and we are sorry to hear that you have not received the assistance you require.
Kindly note one of our dedicated consultants will be in contact with you during business hours.
Regards,
The Mondo Team
Mondo's reply30 Jan 2021, 09:58
Official
Hi Sthembiso,
We have received your query and we are sorry to hear that you have not received the assistance you require.
Kindly note one of our dedicated consultants will be in contact with you during business hours.
Regards,
The Mondo Team
Mondo's replyOfficial
04 Feb 2021, 14:09Hi Sthembiso,
Please note that we have not received your documents.
Kindly send this to us urgently as we would need to resolved ASAP.
Kindly send this to us urgently as we would need to resolved ASAP.
Regards,
The Mondo Team
Mondo's reply04 Feb 2021, 14:09
Official
Hi Sthembiso,
Please note that we have not received your documents.
Kindly send this to us urgently as we would need to resolved ASAP.
Kindly send this to us urgently as we would need to resolved ASAP.
Regards,
The Mondo Team
Mondo's replyOfficial
08 Feb 2021, 16:03Hi Sthembiso,
As discussed with Kim, you have confirmed that you will send us the requested documents today.
Once received we will work on this and revert with feedback.
Once received we will work on this and revert with feedback.
Regards,
The Mondo Team
Mondo's reply08 Feb 2021, 16:03
Official
Hi Sthembiso,
As discussed with Kim, you have confirmed that you will send us the requested documents today.
Once received we will work on this and revert with feedback.
Once received we will work on this and revert with feedback.
Regards,
The Mondo Team
Mondo's replyOfficial
15 Feb 2021, 10:57Hi Sthembiso,
As discussed with Kim, please note that Telkom has confirmed that your billing is correct.
Your query is resolved and will be closed.
Our team has made arrangements to compensate you for the inconvenience you've been caused.
Please forward the requested documents.
Your query is resolved and will be closed.
Our team has made arrangements to compensate you for the inconvenience you've been caused.
Please forward the requested documents.
Regards,
The Mondo Team
Mondo's reply15 Feb 2021, 10:57
Official
Hi Sthembiso,
As discussed with Kim, please note that Telkom has confirmed that your billing is correct.
Your query is resolved and will be closed.
Our team has made arrangements to compensate you for the inconvenience you've been caused.
Please forward the requested documents.
Your query is resolved and will be closed.
Our team has made arrangements to compensate you for the inconvenience you've been caused.
Please forward the requested documents.
Regards,
The Mondo Team