AK
Andries K
1 reviews | Active since Sept 2018
30 Oct 2019, 10:37
Mondo and telkom
Mondo and Telkom are treating me an my family as if we don't bring business to them, for the past two weeks we went to Telkom seeking help to blacklist the phone an to do a simswap but. When I contacted mondo regarding the issue they told me to go to Telkom again because they can't help me with nothing. Now I am like a headless chicken don't know where I am going because this two companies are unable to assist me me. Need help
Helpful (0)
Replies (4)0
Replies (4)
Mondo's replyOfficial
30 Oct 2019, 12:43Good Day Andries,
Thank you for taking the time to write to us.
Please email us on *** with your contact details in order to assist with your query as we are unable to view your details.
Kind Regards,
Mondo Team
Thank you for taking the time to write to us.
Please email us on *** with your contact details in order to assist with your query as we are unable to view your details.
Kind Regards,
Mondo Team
Mondo's reply30 Oct 2019, 12:43
Official
Good Day Andries,
Thank you for taking the time to write to us.
Please email us on *** with your contact details in order to assist with your query as we are unable to view your details.
Kind Regards,
Mondo Team
Thank you for taking the time to write to us.
Please email us on *** with your contact details in order to assist with your query as we are unable to view your details.
Kind Regards,
Mondo Team
Mondo's replyOfficial
04 Nov 2019, 09:19Good Day Andries,
Kindly note that our team is still awaiting a response from you with your details in order to resolved your query.
Please arrange for this to be sent to us urgently.
Kind Regards,
Mondo Team
Kindly note that our team is still awaiting a response from you with your details in order to resolved your query.
Please arrange for this to be sent to us urgently.
Kind Regards,
Mondo Team
Mondo's reply04 Nov 2019, 09:19
Official
Good Day Andries,
Kindly note that our team is still awaiting a response from you with your details in order to resolved your query.
Please arrange for this to be sent to us urgently.
Kind Regards,
Mondo Team
Kindly note that our team is still awaiting a response from you with your details in order to resolved your query.
Please arrange for this to be sent to us urgently.
Kind Regards,
Mondo Team
Mondo's replyOfficial
05 Nov 2019, 08:43Good Day Andries,
Kindly respond to our email to advise what will be the best possible time to contact you as the call was disconnected whilst holding on the line for you.
Our team has made numerous attempts to contact you with no success after the line was disconnected.
Kind Regards,
Mondo Team
Kindly respond to our email to advise what will be the best possible time to contact you as the call was disconnected whilst holding on the line for you.
Our team has made numerous attempts to contact you with no success after the line was disconnected.
Kind Regards,
Mondo Team
Mondo's reply05 Nov 2019, 08:43
Official
Good Day Andries,
Kindly respond to our email to advise what will be the best possible time to contact you as the call was disconnected whilst holding on the line for you.
Our team has made numerous attempts to contact you with no success after the line was disconnected.
Kind Regards,
Mondo Team
Kindly respond to our email to advise what will be the best possible time to contact you as the call was disconnected whilst holding on the line for you.
Our team has made numerous attempts to contact you with no success after the line was disconnected.
Kind Regards,
Mondo Team
Mondo's replyOfficial
07 Nov 2019, 09:52Good Day Andries,
Please note that our team has made a number of attempts to contact you after we were disconnected however, we haven't been successful.
As previously mentioned, the account holder would be required to take this matter up with the network service provider.
The above query is resolved and will be closed.
Should you have any further queries please feel free to call or email us.
Kind Regards,
Mondo Team
Please note that our team has made a number of attempts to contact you after we were disconnected however, we haven't been successful.
As previously mentioned, the account holder would be required to take this matter up with the network service provider.
The above query is resolved and will be closed.
Should you have any further queries please feel free to call or email us.
Kind Regards,
Mondo Team
Mondo's reply07 Nov 2019, 09:52
Official
Good Day Andries,
Please note that our team has made a number of attempts to contact you after we were disconnected however, we haven't been successful.
As previously mentioned, the account holder would be required to take this matter up with the network service provider.
The above query is resolved and will be closed.
Should you have any further queries please feel free to call or email us.
Kind Regards,
Mondo Team
Please note that our team has made a number of attempts to contact you after we were disconnected however, we haven't been successful.
As previously mentioned, the account holder would be required to take this matter up with the network service provider.
The above query is resolved and will be closed.
Should you have any further queries please feel free to call or email us.
Kind Regards,
Mondo Team