RP
R P
1 reviews | Active since Oct 2018
28 Jan 2019, 10:21
Mondo and mtn shocking service
This is actually for mondo and mtn i have been dealing with this issue since the 16th of January and i have been calm and understanding even though everytime someone calls its a different story . Now Amanda called me today and said the reason i cant ger the phone i requested is because its out of stock and thats why it was sent to the warehouse and they cancelled my application and i must re apply ! Why did nobody phone to say the phone was out of stock? But i got told a different story on friday . So i ha w re app**** for a different device and someone contact me so we can go through this whole process agan! This service is shocking
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Replies (5)0
Replies (5)
Mondo's replyOfficial
28 Jan 2019, 10:24Good Day Raquel,
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Mondo's reply28 Jan 2019, 10:24
Official
Good Day Raquel,
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Mondo's replyOfficial
29 Jan 2019, 16:14Good Day Raquel,
Please note that we have attempted contacting you with regards to the above review however, we haven't been successful.
Kindly advise what is the best possible time to contact you or please respond to the email from our consultant.
Kind Regards,
Mondo Team
Please note that we have attempted contacting you with regards to the above review however, we haven't been successful.
Kindly advise what is the best possible time to contact you or please respond to the email from our consultant.
Kind Regards,
Mondo Team
Mondo's reply29 Jan 2019, 16:14
Official
Good Day Raquel,
Please note that we have attempted contacting you with regards to the above review however, we haven't been successful.
Kindly advise what is the best possible time to contact you or please respond to the email from our consultant.
Kind Regards,
Mondo Team
Please note that we have attempted contacting you with regards to the above review however, we haven't been successful.
Kindly advise what is the best possible time to contact you or please respond to the email from our consultant.
Kind Regards,
Mondo Team
Mondo's replyOfficial
30 Jan 2019, 11:45Good Day Raquel,
As discussed with our consultant, we are working on getting the device sent out to you.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
As discussed with our consultant, we are working on getting the device sent out to you.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's reply30 Jan 2019, 11:45
Official
Good Day Raquel,
As discussed with our consultant, we are working on getting the device sent out to you.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
As discussed with our consultant, we are working on getting the device sent out to you.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's replyOfficial
31 Jan 2019, 13:39Good Day Raquel,
As discussed with our consultant, your device will be delivered on Monday.
We will make contact with you on Monday to confirm this.
Kind Regards,
Mondo Team
As discussed with our consultant, your device will be delivered on Monday.
We will make contact with you on Monday to confirm this.
Kind Regards,
Mondo Team
Mondo's reply31 Jan 2019, 13:39
Official
Good Day Raquel,
As discussed with our consultant, your device will be delivered on Monday.
We will make contact with you on Monday to confirm this.
Kind Regards,
Mondo Team
As discussed with our consultant, your device will be delivered on Monday.
We will make contact with you on Monday to confirm this.
Kind Regards,
Mondo Team
Mondo's replyOfficial
06 Feb 2019, 17:06Good Day Raquel,
As per your conversation with Kimona, your device has been successfully delivered and your query has been resolved.
We will arrange for you to be compensated for the inconvenience caused to you.
Kind Regards,
Mondo Team
As per your conversation with Kimona, your device has been successfully delivered and your query has been resolved.
We will arrange for you to be compensated for the inconvenience caused to you.
Kind Regards,
Mondo Team
Mondo's reply06 Feb 2019, 17:06
Official
Good Day Raquel,
As per your conversation with Kimona, your device has been successfully delivered and your query has been resolved.
We will arrange for you to be compensated for the inconvenience caused to you.
Kind Regards,
Mondo Team
As per your conversation with Kimona, your device has been successfully delivered and your query has been resolved.
We will arrange for you to be compensated for the inconvenience caused to you.
Kind Regards,
Mondo Team