TM
TEBOGO M
1 reviews | Active since Nov 2016
22 Jul 2022, 19:29
Mondo and MTN contracts
I am very disappointed and angry of Mondo and MTN for what they are doing as my contract was approved in May 2022 yet I have not my device as yet and when I query the answer I get is the device is out of stock yet I check the Mondo website they still advertising the contract pf the very same device they are saying it's out of stock.
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Replies (2)0
Replies (2)
Mondo's replyOfficial
23 Jul 2022, 08:35Good day Tebogo,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received and the inconvenience caused.
Kindly note that we have escalated this to the relevant team for urgent assistance.
Once we receive an update, we will advise you accordingly.
Your Case Number is: RCO241666
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received and the inconvenience caused.
Kindly note that we have escalated this to the relevant team for urgent assistance.
Once we receive an update, we will advise you accordingly.
Your Case Number is: RCO241666
Regards,
The Mondo Team
Mondo's reply23 Jul 2022, 08:35
Official
Good day Tebogo,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received and the inconvenience caused.
Kindly note that we have escalated this to the relevant team for urgent assistance.
Once we receive an update, we will advise you accordingly.
Your Case Number is: RCO241666
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received and the inconvenience caused.
Kindly note that we have escalated this to the relevant team for urgent assistance.
Once we receive an update, we will advise you accordingly.
Your Case Number is: RCO241666
Regards,
The Mondo Team
Mondo's replyOfficial
25 Jul 2022, 13:46Hi Tebogo,
Trust you are well.
Please note that your recent MTN application has been finalized, therefore, the order is now in the delivery stage.
DSV will be in contact with you in order to set an appointment for delivery.
Have a great day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your recent MTN application has been finalized, therefore, the order is now in the delivery stage.
DSV will be in contact with you in order to set an appointment for delivery.
Have a great day further.
Regards,
The Mondo Team
Mondo's reply25 Jul 2022, 13:46
Official
Hi Tebogo,
Trust you are well.
Please note that your recent MTN application has been finalized, therefore, the order is now in the delivery stage.
DSV will be in contact with you in order to set an appointment for delivery.
Have a great day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your recent MTN application has been finalized, therefore, the order is now in the delivery stage.
DSV will be in contact with you in order to set an appointment for delivery.
Have a great day further.
Regards,
The Mondo Team